As the stock on our website is always up to date, only items with stock are allowed to be sold. However, there may be a simultaneous sale of the same item in the physical store and online store, which will lead to stock outs, making it impossible to ship the item ordered online later.

If you are not a registered customer, you will not be able to accumulate cashback and, consequently, benefit from credits.

You can benefit from completely free shipping for orders worth €69.99 or more to mainland Portugal using the CTT Express shipping method (3 working days).

You can also benefit from free shipping using other shipping methods (DPD pickup point and CTT Expresso - 2 working days) for orders worth €89.99 or more and destined for mainland Portugal.

Yes, all our toys strictly comply with European Union safety standards. Children's safety is our top priority, and we only work with suppliers who share our commitment to quality and compliance.

If for any reason you are not completely satisfied with your purchase, you can return it within 30 days of receipt, as long as the product is in its original packaging and shows no signs of use. To start the return process, make a return request on the corresponding page and fill out the respective form.