Collection: Brincatoys Cashback Program
The Customer Loyalty Program, hereinafter referred to as the “ Brincatoys Cashback Program” , is promoted and organized by Brincadeiras ao Cubo, Comércio de Jogos e Brinquedos, Lda., with headquarters at Marina Plaza, Edifício Daytona Beach, Bloco 27-A, Loja 79, Vilamoura, 8125-401 Quarteira, Taxpayer No.: 510204538, and is subject to the General Conditions, which define the operating conditions of the “Brincatoys Cashback Program”, which constitute this document, hereinafter referred to as the “General Conditions of the Brincatoys Cashback Program”.
The “ Brincatoys Cashback Program ” is exclusively intended for customers who meet the requirements established in the General Conditions and who join it in accordance with the provisions of this program, (hereinafter referred to as “Member”).
Adherence to the “Brincatoys Cashback Program” implies full and unreserved acceptance, by the Adherent, of these General Conditions, binding Brincadeiras ao Cubo, Lda., under the terms of these general conditions.
The non-application by Brincadeiras ao Cubo, Lda. Lda., of any of these General Conditions does not imply the waiver of the right to demand compliance with any of these conditions.
The application of the “Brincatoys Cashback Program” is limited to the online store at Brincatoys (hereinafter, "Website").
The Brincatoys Cashback program allows the Member/customer to accumulate 4% of the amount spent on purchasing products and provides benefits.
I. JOINING THE BRINCATOYS CASHBACK PROGRAM
a) Membership in the Brincatoys Cashback Program will be carried out by registering as a customer in our online store, located at www.brincatoys.pt, brincartoys.com or brincartoys.es, which will grant the customer the right to become a participant in the same, in accordance with the provisions of these General Conditions.
b) Brincatoys will process the customer data requested in the registration application, in accordance with the provisions of Law 58/2019 of August 8 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016) and any implementing regulations that are or come into force, stipulated in these General Conditions.
c) In any case, the correct and complete communication of the data identified as mandatory in the "Customer Registration" is an essential requirement for the registered/subscribing customer to have the right to participate in the Brincatoys Cashback program, therefore, failure to enter it or incorrect, illegible or incomplete input will result in the Registered Customer not participating in said program.
d) The Member is responsible for keeping their personal data updated, at www.brincatoys.pt, brincartoys.com or brincartoys.es. Brincatoys is not responsible in cases where the Member does not receive its offers and/or communications due to incorrect or obsolete data.
II. BRINCATOYS CASHBACK PROGRAM
a) The Brincatoys Cashback Program is based on the accumulation and redemption of balance/credit generated through purchases made by customers on our website ( brincar.toys.pt ; brincartoys.com or brincartoys.es.
b) The credit amount calculated will be accumulated in the Member's account or profile on the Website, with the aim of enjoying benefits when purchasing products available at www.brincatoys.pt, brincartoys.com or brincartoys.es.
c) Brincatoys reserves the right to verify the identity of the Member for any circumstance related to the Brincatoys Cashback Program (i.e. making purchases, returning, accumulating and redeeming points, enjoying associated benefits, etc.).
III. OBTAINING CASHBACK
Once registered in the Brincatoys Cashback Program, each Member can accumulate cashback credit value as follows:
- Accumulation of cashback for purchases at brincartoys.pt :, brincartoys.com and brincartoys.es
General Equivalence:
| Purchase value | Credit Equivalence |
| Purchases worth €1 | €0.04 |
| Purchases worth €50 | €2.00 |
| Purchases worth €100 | €4.00 |
For every €1 spent on products in our online store, you will receive 4% of your purchase excluding shipping costs. Each euro spent is equivalent to €0.04 in credit (4% of your purchase excluding shipping costs). For example: if you purchase a product worth €13.99, you will receive €0.52 in credit (€13 x 4% = €0.52).
The cashback credit amount cannot be assigned or exchanged for money or its value in kind, nor transferred to third parties.
IV. ADVANTAGES OF THE BRINCATOYS CASHBACK PROGRAM
With the Brincatoys Cashback Program, all your purchases will be rewarded. This program allows registered customers to accumulate value in euros/cents with these purchases that will give them access to the following advantages:
a) For every €1 spent on purchases of products you make in the online store, you will accumulate 4% of your purchase in credit. The refund is calculated excluding taxes and shipping costs (if applicable).
b) The cashback credit amount, resulting from your last purchase in the online store, will be made available in the account associated with the registered customer after the completion/finalization of the order payment process.
c) Throughout the year, we offer discounts linked to different promotions.
d) Cashback credit will be accumulated in whole numbers, rounded down (example: an order worth €10.99 will receive €0.40 in cashback credit).
h) In the event of using the cashback credit redemption/discount on a purchase, the number of cashback credits awarded for that purchase will take into account the value resulting from the difference between the total order, excluding shipping, and the value of the redemption/discount made.
V. REDEMPTION OF ACCUMULATED CASHBACK CREDIT
a) Brincatoys Cashback Program credits earned by customers will be accumulated in the Registered Customer's balance after the customer has paid for the purchase and may only be redeemed/used by registered customers to make future purchases at brincartoys.pt ; www.brincatoys.com; or www.brincatoys.es.
b) You can use your credits in the online store, after they are credited to your account, to purchase products of any value, provided, however, the value of the product to be purchased is greater than the value of the credits redeemed/used to make the purchase.
c) The discount resulting from the redemption/use of credits is applied to the total value of the products purchased through the order and does not cover shipping costs.
d) Credits can be accumulated with other direct discount promotions.
e) Credits will be redeemed in whole numbers and with a minimum of €1.00 , through conversion to be used in the store's shopping cart.
f) You can use your credits in the online store, after they are credited to your account, to purchase products of any value, provided, however, the value of the product to be purchased is greater than the value of the credits redeemed/used to make the purchase.
g) When this happens, the redeemed/used credits will be removed from the balance in the registered customer's account.
h) In situations where the customer has redeemed the credits, if the payment is not made within the period provided for this purpose, the purchase will be cancelled and the credit will be credited to the customer account balance.
i) Points cannot be awarded or exchanged for money or their value in kind.
VI. VALIDITY OF CASHBACK BALANCE CANCELLATION OF LOYALTY PROGRAM
a) Credits obtained through purchases made by the registered customer will be valid for three hundred and sixty five (365) days from the date of purchase of the first order in which the credits were generated, with that date being renewed whenever the customer makes a new purchase or redeems credits.
b) The registered customer will be notified of the expiration of credits by email thirty (30) days in advance before the expiration date.
c) If the customer decides to cancel their registration as a customer, they only need to send an email to geral@brincatoys.pt , requesting the cancellation of their registration. This cancellation process can take up to 72 hours.
d) Once the cancellation has been made, the credits accumulated with the Brincatoys Cashback Program, to date, will disappear and cannot be recovered.
VII. PRODUCT RETURN
a) In the event of product returns, the cashback credit amount will be deducted or refunded, as applicable, in accordance with the following:
• (i) Full refund: If a Member returns all products purchased in a purchase, the full amount of cashback credit that was accumulated or redeemed in said purchase will be deducted.
(• (ii) Partial refund: in the event that a Member returns part of the products purchased in a purchase, the amount of cashback credit that was accumulated or redeemed in that purchase, if any, will be deducted on a pro rata basis, based on the price of the product to be returned.
b) Cashback amount deductions will be made within 72 hours after confirmation of the refund. Therefore, 72 hours after confirmation of the refund, the Member's balance must be updated with the cashback credit balance held by the Member.
VIII. CONSULTATION OF POINTS AND COMMUNICATIONS
a) The Member can check the balance of the cashback credit available at www.brincatoys.pt, brincartoys.com or brincartoys.es, in the customer area.
b) Brincatoys will send its electronic communications related to the Cashback Program, by email, to the email address provided by the member at the time of joining the Brincatoys Cashback Program.
IX. PROCESSING OF PERSONAL DATA
Information on the processing of customers' personal data can be found in the Privacy Policy .
X. MODIFICATION AND CANCELLATION OF THE GENERAL CONDITIONS
a) Brincatoys reserves the right to unilaterally modify the General Conditions. Notwithstanding the foregoing, the latest version of the General Conditions applicable to the Brincatoys Cashback program will be available at brincartoys.pt , brincartoys.com and brincartoys.es.
b) Brincatoys also reserves the right to modify, suspend or cancel the Cashback program, in which case members will be informed through the website brincartoys.pt , brincartoys.com and brincartoys.es.
c) In the event of cancellation of the Brincatoys Points Program, Members will have a maximum period of 30 days to redeem the points accumulated to date, otherwise, these points will be lost.
c) In case of cancellation of the Brincatoys Cashback Program, Members will have a maximum period of 30 days to redeem the cashback balance accumulated to date, otherwise, this cashback balance will be lost.
d) In case of force majeure, the Brincatoys Cashback Program may be suspended or canceled without prior notice to Members.
XI. RESPONSIBILITY
a) The modification or cancellation of the Cashback Program by Brincatoys will not give the Adherent the right to any type of compensation.
b) Participation in the Brincatoys Cashback Program requires compliance with the General Conditions. Consequently, Brincatoys reserves the right to cancel the associated advantages or benefits, in the event that a Registered Customer carries out any conduct that implies a violation of these General Conditions. In any case, Brincatoys will terminate the Cashback Program of the Member without prior notice and by the most convenient means, without the registered customer being entitled to any compensation, in the following cases:
(i) in the event of fraud or attempted fraud in the store by the Registered Customer;
(ii) in case of improper use of the Cashback Program;
(iii) in the case of actions intended to alter the proper functioning of the Cashback Program.
c) Brincatoys will not be responsible for the consequences caused by the lack of communication with the Registered Customer when such lack of communication is due to a malfunction of the email address or the inaccuracy of the information provided by the customer.
d) Brincatoys cannot guarantee the availability and continuous operation of the Cashback Program, in particular, when there is a technical malfunction of computer systems, servers, computer equipment, Internet malfunction, destruction of data due to hacking or error, or any other technical problem.
e) Whenever reasonably possible, Brincatoys will notify the Registered Customer of any interruptions in the operation of the Cashback Program. In this sense, Brincatoys assumes no liability for damages of any kind that may arise due to the lack of availability or continuity of the operation of the Cashback Program.
XII. Jurisdiction and applicable legislation.
a) The use of our website and consumer disputes related to the Cashback Program will be governed by Portuguese legislation, and the customer may resort to a territorially competent dispute resolution entity, considering that transactions carried out through it are considered to have been concluded in the seller's registered office area.
b) The resolution of any type of controversy, dispute or discrepancy that may arise between the Customer and the seller, regarding the interpretation, application and execution of these general conditions, will be submitted to the court of the District of Faro, with express waiver of any other.
c) Notwithstanding the rights arising from Portuguese Law, in the course of their commercial relations, the parties undertake to try to find solutions to any conflict that arises in a spirit of good faith and cooperation.
XIII. ENTRY INTO FORCE
These General Conditions come into force on January 1, 2024.